FAQ

How to redeem Support Codes
If you have been issued a Support Code for ARK: Survival Evolved and are not sure how to redeem it, follow the instructions below: 1. Login to your mult...
Wed, 19 Jun, 2019 at 11:46 AM
Server Transfer Ticket FAQ
This article applies to the Server Transfer Ticket only. For information on the Ascendant Transfer Ticket, click here. PLEASE NOTE Only one survivor ca...
Thu, 24 Sep, 2020 at 4:18 PM
General FAQ
What kind of device is required to run the game? The minimum requirements to run the game are: roughly 2GB of storage Will require a minimum of 2GB of RA...
Wed, 19 Jun, 2019 at 2:53 PM
Private Server/Unofficial Server Rental FAQ
1. How much do private servers cost? Prices vary depending on the amount of server slots and amount of time you want to rent your server for. Visit Nitrado...
Fri, 9 Oct, 2020 at 1:22 PM
How to transfer to a new device
Android-to-Android Navigate to the Google Play Store and make sure that you are running the latest version of the game. If there is a game update availabl...
Wed, 4 Sep, 2019 at 2:18 PM
How to cancel a Primal Pass subscription
iOS Launch the App Store. Tap on your Profile icon in the top right corner. Select Manage Subscriptions. Select your Primal Pass subscription. Select ...
Wed, 4 Sep, 2019 at 2:28 PM
Ascendant Transfer Ticket FAQ
This article applies to the Ascendant Transfer Ticket only. For information on the standard Server Transfer Ticket, click here. PLEASE NOTE Only one s...
Thu, 24 Sep, 2020 at 4:39 PM